To the Distributors, Owners and Friends of Gradall Excavator Products:
In the past few weeks, Gradall Industries has been monitoring the Coronavirus outbreak and following our crisis management plan. We want you to know that in spite of the challenges, Gradall is prepared to meet your needs during this difficult time.
As we weather this crisis together, we are committed to providing you with the same level of service you have come to depend on, and we pledge to continue the healthy and preventive practices recommended by the CDC to keep our employees safe while we design, test, build and ship your products.
We do not anticipate any interruptions in production, parts shipments or service response. While we are limiting travel for our field personnel, we have created a secure technological infrastructure that allows our team to efficiently work remotely.
All Gradall Excavator Territory Managers as well as Gradall Parts, Service and Warranty Specialists are available via email, by calling their cell phones or through our toll-free number 800-445-4752.
Our fine network of Authorized Gradall Distributors is also fully prepared to support Gradall owners with machines, parts and service support.
Gradall management will continue to monitor and follow CDC guidelines, making adjustments as needed to ensure the health and well-being of our employees and others with whom we come in contact. In the meantime, please take care and maintain your constant focus on a brighter future.